Friday, July 5, 2019
Here is the latest news from Duke Energy.
If you experience a power outage, please alert Duke Energy's toll-free, automated outage reporting system at 800.543.5599. Those with access to the internet may report an outage using our online report form. Sign up here to receive phone or email alerts or text REG to 57801 for text alerts.
Families who have special medical needs or elderly members should closely monitor weather forecasts and make plans for potential alternate arrangements should an extended outage occur.
Consider all downed power lines and anything touching them energized and DANGEROUS! Do not get near them and report the problem to Duke Energy.
To learn more, visit our website at https://www.duke-energy.com/safety-and-preparedness/storm-safety.
To maintain reliable service and minimize outages, it is important that we maintain trees and other vegetation along the lines that deliver electricity to our customers. We hire qualified, trained tree personnel to inspect and clear vegetation that poses a threat to our power lines. We use integrated vegetation management (IVM) practices that are based on the voltage and type of line, as well as the type of vegetation and its proximity to the line.
Methods for systematically addressing vegetation that will interfere with the operation of power lines. We use specific information such as reliability data and other indicators to prioritize lines for tree pruning and removal.
Reactive vegetation management is cutting vegetation with a high or demonstrated risk of interference with lines.
There are a variety of factors that determine whether or not a tree must be trimmed or cut down. Felling trees is cutting down trees inside or outside the right of way that are at risk of falling on or otherwise threatening power lines.
Use the link to view a list of Frequently Asked Questions.
Community Relations Liaison, Duke Energy